(oh and who is Martha Best? A Glaswegian powerhouse. A grafter with a wicked sense of humour. She said it like it is, always kind and whip smart. A phenomenal inspiration)
I offer a range of services designed to support all types of business and marketing project, no matter the size. Freelance, fixed term contract or just some time with an experienced head who can offer a well informed opinion, I am always happy to discuss the ways that I can help. I work all over the UK and am happy to be based on site or remotely from my base in Lancashire.
Working to your brief, be it a rebrand, proposition refinement or creative and campaign development, I will use my years of strategic and creative experience to help shape and deliver projects, no matter the size or budget.
A collaborative process where I will look at both new and organic growth, at how client services can help to deliver long standing valuable relationships and how to structure teams, products and processes for success based on my years of driving growth through strong client relationships for some of the UKs biggest agency brands.
A thorough audit of the approach to client services including an audit of account handling teams, culture, ways of working, client service processes and strength of client relationships. The output of which is an in depth improvement plan and roadmap to help refine and optimise as well as a robust recommendation on driving client satisfaction as well as growth.
Whether you want to recruit or restructure your client service teams, need to implement processes be it new or improved, need a senior pair of hands to work alongside your teams to provide direction and grow confidence or indeed need a one woman client services and project management team capable of delivering on brief and at pace
Don't just take my word for it, here are some delightful things people have said about working with me.
I would love the opportunity to discuss your project further, no matter the challenge. Be it marketing, advertising or the need for a seasoned client services person, drop me an email to set up a chat about how I can help you. I will happily wax lyrical about Marketing, Advertising, Client Services or Glasgow Street Art. Always happy to have a face to face over good coffee.
Email - claire@marthabestmarketing.uk